Documented call flows matter!
Ask yourself these 3 questions:
- Have you inventoried your system lately?
- Do you know if your incoming numbers are doing what you expect them to do?
- Are you effectively managing your customer's calls?
A properly generated plan helps the system administrator by providing them with the framework for future growth. It also provides end point awareness if there is a problem receiving calls.
Now is the time to review your menu plan. Download our menu plan template below!